web analytics
Skip to content

Shipping Policy

Effective Date: January 16, 2025

At AmericanSatelliteInternet, we understand how important it is to get your equipment delivered quickly and hassle-free. This policy outlines everything you need to know about how we process, ship, and deliver your orders.

1. Order Processing
  • How to Order: You can place your order online through our website or by reaching out to our support team. Once confirmed, we’ll send you a summary via email or text for your records.
  • Processing Time: Most orders are processed within three business days. If there’s a delay due to stock availability or other factors, we’ll let you know right away.
2. Shipping Methods

We’ve partnered with reliable shipping companies to make sure your order arrives safely and on time.

  • Standard Shipping: Delivers within 6–7 business days after processing.
  • Expedited Shipping: Need it sooner? Express delivery is available for an extra fee, depending on your location.
3. Where We Deliver

We work hard to provide shipping services to as many places as possible across the U.S.

  • Serviceable Areas: We deliver to cities, suburbs, and many rural areas within the U.S.
  • Remote Locations: We can reach hard-to-access areas, but delivery times may take a bit longer.
  • Unavailable Locations: Some regions may not be covered due to specific restrictions or logistical challenges. We’ll notify you during checkout if your address falls into this category.
4. Shipping Fees
  • Shipping costs are calculated based on your location and the shipping option you select during checkout.
  • If additional fees apply (e.g., for express delivery or remote areas), you’ll see them clearly before confirming your order.
5. Delivery Timelines
  • Standard Shipping: Typically takes 6–7 business days once your order is processed.
  • Remote Areas: Deliveries to rural or remote locations might take an extra 2–3 business days.
  • Delays: Sometimes, delays happen due to weather, logistics, or other unforeseen events. If that’s the case, we’ll keep you updated.
6. Tracking Your Shipment

As soon as your order is shipped, we’ll send you a tracking number by email or SMS. Use it to follow your package every step of the way!

7. What Happens if Delivery Fails?

If our carrier can’t deliver your package because of an incorrect address or no one being available to receive it, they’ll get in touch to arrange another attempt. Please note that additional charges might apply for repeated delivery attempts.

8. Need Help?

If you have questions or run into any issues with your shipment, our support team is here to help:

  • Email: sinternet221@gmail.com
  • Phone: +1 (866) 401-5254
  • Address: 33 Fountayne Ln, Lawrence Township, NJ 08648, United States

We truly appreciate your trust in AmericanSatelliteInternet. Our goal is to make your shipping experience smooth and worry-free, so you can enjoy your new service as soon as possible!